Returns Eligibility:
We collect and utilize your information to:
- Returns and replacements are only applicable if the received items are damaged or incorrectly delivered.
- Items must be unused, unopened, in their original packaging, and accompanied by the original invoice.
- For hygiene reasons, All beauty and undergarments products cannot be returned unless they arrive defective or damaged.
Defective or Damaged Items:
- If you receive a defective or damaged item, please contact us within 7 days of delivery to request a replacement or refund.
- Photographic evidence of the defect or damage may be required for verification.
Return Process:
- To initiate a return, reach out to our customer service team within 7 days of delivery.
- Return shipping costs are the customer’s responsibility unless the return is due to an error on our part or a defective/damaged item.
Refunds:
- Refunds are issued in the form of a coupon of the same value, valid for online purchases only.
- Original shipping fees are non-refundable.
Exchanges:
- Exchanges are available through our online store within 7 days of delivery.
- Products purchased on sale or at a discount will be exchanged based on their current price at the time of exchange.
Policy Updates:
- The Glamour Myth reserves the right to modify or update this policy at any time without prior notice. Changes take effect immediately upon being posted on our website.
Need help?
For any return or exchange inquiries, feel free to reach out to our Customer Care Team at: